Shipping policy

SHIPPING POLICY

Last updated: June 19, 2026

At Open UP, we are committed to providing reliable and efficient delivery services.

Orders are typically processed within 1-3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or holidays.

During periods of high demand, processing times may be extended.

Open UP works with trusted shipping partners and logistics providers to deliver orders safely and efficiently.

Available shipping methods and estimated delivery times will be displayed at checkout.

Estimated delivery times may vary depending on:

Delivery estimates are provided for informational purposes and are not guaranteed.

Once your order has been shipped, you will receive tracking information by email when available.

Customers can use the tracking information to monitor delivery progress.

Open UP may offer international shipping to selected destinations.

Customers are responsible for any applicable customs duties, import taxes, fees, or other charges imposed by local authorities.

If your package is delayed, lost, or arrives damaged, please contact us as soon as possible at:

We will work with the shipping carrier to investigate the issue and provide an appropriate resolution whenever possible.

Customers are responsible for providing accurate shipping information at checkout.

Open UP is not responsible for delays or delivery failures resulting from incorrect or incomplete shipping details.

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